eWarranty Form









Terms & Conditions

LIMITED WARRANTY

At Lollababy, we warrant this product to be free from defects in material and workmanship existing at the time of manufacture for a period of one year from the date of initial purchase (sale receipt-electronic or otherwise- is required for proof of puchase). If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your product at no cost to you.

This limited warranty does not cover claims resulting from misuse, failure to follow the instructions on installation, maintenance and use, abuse, alteration, involvement in an accident, battery leakage and normal wear and tear.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THIS LIMITED WARRANTY PERIOD.

THE CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED.

For warranty service or replacement part information:

Singapore: Please email us at contact@lollababy.com.sg. Customers can expect a reply within 48 hours of receiving their email query.

Outside Singapore: Please email us at contact@lollababy.com.sg for warranty service.

Some replacement parts may be available for purchase after this limited warranty expires.

 

In light of the escalating coronavirus situation, we understand the anxiety and worry of parents with young children. Now more than ever, it’s important that we live out our company mission – to help mums and dads care for their young ones with ease.

From now till our stocks lasts, we will be giving away a set of 4 surgical grade masks for every Lollababy order with purchase of at least 1 device (for Singapore only). We hope that it helps you and your family as we get through this together. Stay safe and healthy!